Using Zoom Text Chat to Increase Participation and Engagement in Online Language Classes

William Pellowe, Kindai Univerity
PanSIG 2022: Saturday, July 9, 15:15-15:40

Download the files here (ZIP file).

Link to presentation session info.

This document:

Background

For an overview of my research, ideas and projects related to student participation, please see:

Using the files

Open the "zoom-transcript-tally-master.xlsx" file in Excel. If you don't have your own data, use the files I've provided.

Example

After you paste your Zoom chat transcript into sheet "Transcript 1 Paste", it will look like the image below. Note that Zoom uses two rows per comment, and this is reflected in how it gets pasted (and affects how the "Formatted" sheet looks, too).

screenshot of Excel file

After you paste the trascript, look at Transcript 1 Formatted (below). You can see the student ID, time, and answer have been automatically put into their respective columns. The "Points" column is where the teacher can add points for comments. Every other line is blank because Zoom splits each comment into two lines; removing this is straightforward but impractically time-consuming. The "Check" column will show "TRUE" if the Student ID appears on Sheet 1, and "FALSE" if the student's name on this trascript does not match the name they're supposed to use in Zoom.

screenshot of Excel file

In the image below of Sheet 1, "T 1 Count" shows the number of comments made by each student in the first transcript. "T 1 Points" shows the total points awarded to the student in the "Trascript 1 Formatted" sheet. The reason the points totals are lower than the number of contributions is that some contributions may be simple greetings, messages (e.g., "My mic is not working"), or wrong answers.

screenshot of Excel file

The downloadable file is good for only three transcripts; if you want to do more, the formulas are below.

Formulas

Formulas for file Transcript X Formatted (change X to a number; paste into the formula bar for the cells in Row 2; copy paste cells down the column to row 1400)





Formulas for file Sheet 1 (change X to a number; paste into the formula bar for the cells in Row 2; copy paste cells down the column; the new sheet name will also need to be Transcript X Formatted)

This counts how many chat contributions were made by each student using COUNTIF and VLOOKUP.
This totals up the points you've awarded to each student, and supresses error reports for students who were absent that session.